Outstanding Landscape Issues with Landcare & Turnover to Greenscapes

Hello Residents,
As you should be aware, the HOA Board voted last month to terminate the landscape contract with Landcare effective April 30th.  They then voted to replace them with Greenscapes effective May 1st.

The HOA Board and the office understand that many of you are frustrated and upset with the current state of the community’s landscaping. We are doing everything in our power to fix things as soon as possible.  However, we need to ask that you please be patient with us through this transition and give us the time needed to correct the outstanding issues.  We have a brand new property manager on site that is in the process of trying to learn his new job. This won’t happen overnight, especially if he is interrupted all day to discuss landscaping problems.  We need to ask that ALL residents hold off on coming to the office or emailing any new landscaping issues to us at least for the next few weeks while we work on getting things back on track.  We also need to give Lanny time to complete training. We are aware of most of the problems but we need time to fix it and we also need time for Greenscapes to get onsite and get up to speed with where we are at with everything.   We have written work orders on EVERYTHING that was brought to us in the last few months and we apologize, that some of your issues were not addressed. We are hopeful, that if given the proper time, you will start to notice a difference.

Secondly, there are several of you whom have outstanding issues with Landcare such as gates and drains that were broken by their employees while mowing. If you are one of these residents, please email your outstanding issue to us as we are working on compiling a list of these issues so we can present it to them before the turnover. We will make sure there is a resolution to all of these situations!  Again, we ask for these requests in writing so that there is a written record.

We would greatly appreciate your cooperation in these matters. We are working hard to keep Marbella Lakes great but remember, “Rome wasn’t built in a Day” 🙂  Have a great day!

Carri Adam
Chief Entertainment Officer
Marbella Lakes H.O.A  “Proudly Managed by GRS Management Associates
6664 Marbella Lane, Naples, FL 34105
| www.marbellalakeshoa.com
D: 239-403-7718 |  F: 239-262-0113

Comments are closed.