*** Hurricane Recovery Update ***

To All,

I just want to take a few minutes for an update on status for some things and a couple of reminders.

The main issue we are grappling with at this time is the restoration of power to the remainder of the community. We have about 90% power restored at this time, however, our Clubhouse is without Air conditioning and the Pool pumps are not operational yet. For this reason the pool and Clubhouse remain closed until further notice.

Of more importance, we have several residents without power in their homes at this time. I have met with FPL officials and am working to get these issues resolved. We supplied the power restoration team from FPL with the affected address as well as the specific numbers of the transformers not currently active.

They showed me an interactive map of the community and tagged the affected transformers. They already had work orders in place and we are on the rotation list for repair crews. The only thing we don’t have is a schedule due to the variances in the length of time each repair takes to complete.

I was told that currently Collier county is 80% complete and FPL is drawing crews from completed areas on the East coast to assist in meeting the Sept. 22nd deadline they have set for 100% power in Collier. I asked about further reporting of power outages by Marbella Lakes residents and was told this would not be necessary at this time. Once the current reported issues with transformers are addressed, I will follow up with any remaining outages if any.

Please be aware of your neighbors without power and assist in any way you can remembering it could have easily been your home without power. This is a dreadful situation as I know from personal experience, so please be kind to your neighbors in their hour of need.

The fresh water situation has been remarkably good throughout. We are still on a limited water usage order for Collier area due mainly to the over capacity level for sewer lift stations. One of our stations is currently operating on a portable generator to keep our sewers from overflowing. This is due to the efforts of your HOA President Jennifer Fazio who took it upon herself in my absence, to push the County to provide a solution for our failing sewer system. I have not been able to confirm reports that the boil water order for Collier County was lifted today. The water is fine for showering and laundry but I would suggest bottled water for drinking and cooking until we are sure of the quality.

Yesterday Greenscapes began the bulk removal of curbside debris. They have contracted large 40″ trailer trucks and a claw crane to remove debris to a recycling center. They began on Marbella Lane West and will continue through the community until all major debris has been removed.

Rene, our property representative, has been going door to door to provide assistance and quotes for landscape services outside of the Association contract. We appreciate your patience in the cleanup process, obviously lawn maintenance capabilities are limited until the tree and debris removal has been completed.

For those of you with mailbox damage.. Single family homeowners can contact Beautiful Mailboxes at (305) 403 4820 to order replacements. Condominium owners, we will be coordinating the repair and replacement of mailboxes and posts as needed in the coming days.

We will also be working with insurance adjusters over the next few weeks on inspections of the Condominium roofs and repairs to the gutters, downspouts and exterior lighting.

I have to say that I consider the majority of Naples residents to be very fortunate in the limited amount of actual damage to homes considering the severity of the Hurricane that hit us. Our community in particular has suffered mainly landscape damage that will be easily replaced. Please try to keep some perspective in the recovery process. I have had a few complaints about vendors not responding quickly enough or not providing the level of service they are accustomed to. After speaking with Linda from Greenscapes, and learning that 75% of her employees.. the people you see working in the community week in and week out have had their homes destroyed and are living in shelters with their families and are still showing up for work every day, I think we all need to remember that when our grass gets a little long in the coming weeks..

The reports I’m seeing on Hurricane Maria are all predicting a Northerly turn into the Atlantic.. I hope it remains so.  I will be posting updates on the progress of recovery efforts, the power situation and opening of the Clubhouse and Pool facilities.

Again my sympathies and apologies to those residents without power.. If there is anything I can do to make things easier for you at this time please feel free to ask.

Thomas Large
Property Manager
Marbella Lakes H.O.A  “Proudly Managed by GRS Management Associates
6664 Marbella Lane, Naples, FL 34105
| www.marbellalakeshoa.com
D: 239-430-5690 |  F: 239-262-0113

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